Surely you know what the acronym PITA stands for Pain In The Ass... for the few who may not know. Lots of people name their pets PITA. They think thats funny, I think why do you have a effing PET then you freak? But thats a wholly different subject matter...non?
I called Sony ( choke ) tech help this afternoon and naturally was directed to the land of the Taj Mahal, wherein a guy with a 27 syllable name told me to call him "Bobby". Whatever, I went through the maze of menus and landed Bobby, who apparently has never had a bad day. ( or his supervisor stands behind him with with cat o nine tails, the kind with little spikes on the end.. how do I know about those things? dont ask 

( I still have it too..heh ) Digression is ruling because this is so boring and agonizing.
So, I go thru the whole rigamarole with Bobby, explaining in detail how my camera moves and how it changes color and goes out of focus. Does Bobby actually have an answer? Why no, of course not. These guys must be paid by the minute 'cause they sure can waste time. Bobby had me do the lowest of the low ball BS steps to ensure the fact that he racked up some time, ( hello? RESET the camera? how stupid can you get ) My camera is now reset so I have to re-enter the state Im in, and I refuse to set up the times, ect., because I never use that. Well, Bobby is perplexed, he thought he solved my problem> I assured him that this has nothing to do with my cameras problem and that it is more than likely a hardware issue.
At this time, I get a beep thru and its a legal issue call, I tell Bobby who is trying his best to hang onto me, that I have to go...NOW, and Bobby was still talking when I hung up on him. Poor Bobby, probably scratching his.... head... or something.
Apres phone call, I call Sony back and the system recognizes my phone number. I get a white boy who sounds like an elementary school dropout, and I dont even remember his name. He demands my address. e mail, ect., before he will consider telling me what the approximate cost will be for Sony to merely CHECK my camera..not fix..check.
ready? Oh-ho! I wasnt ready for the full tilt BS sony threw at me.
Two hundred and twenty dollars just to LOOK at my camera and to determine of I was at fault for the cameras problem. Then, after they determine that it probably is my fault..a different set of costs.
There was a pause on my end. Steam was building. Lets see if I have a pic that can match how I felt.... ah found one in the old gallery :::
Yeah, I pretty much always wear sunglasses
Back to Sony..... I said "two hundred twenty dollars an hour or flat rate"? Dropout said thats just to mail the camera to them. ( so they can determine if I "did" something to the camera ) Never actually got an answer because now.. Ive had enough.
I said " Im not paying two hundred dollars for any camera that was only six hundred to start with", and then I said " Funny how the cameras dies one year after it was purchased " and ended with; " I must say, In technical terms, this Sony hard drive camera is a big piece of crap" and I ended with .....
Thanks but no thanks, Ive got my own screwdriver.
Whatta f-ing ripoff this is. My next camera will probably not be a Sony.
I did record this conversation, but only my end because its illegal to record without someones knowledge, at least here its illegal.
Then, I made a video of the recording. I dont know if I would put it up, I mean, all thats there is the recognition by anyone whos been screwed by a manufacturer of crap. And me ranting at the end, but in a civil tone of course 'cause you know they are recording.
So what if they lose me as a customer? I might spend a thousand dollars a year on Sony products, ( just an example really a couple grand at a time, but not every year ) but that adds up to 12 grand over twelve years which is about what they pay their Chinese slaves over their slave lifetime. And they no doubt are exposed to hazardous conditions in the factory, where they die after only six years thus saving Sony lots of money.
So, I dont have an answer to the camera phenomena yet.
But I have a screwdriver